Effective from 05.12.2025 · pandorra-massage.com

This Privacy Policy describes how Individual Entrepreneur Plisетska Yevheniia Kostiantynivna (Tax ID 3418906122, "Provider") collects, stores, uses and protects the personal data of visitors to pandorra-massage.com.

1. Who we are

Individual Entrepreneur Plisетska Yevheniia Kostiantynivna, registered in the Unified State Register of Ukraine, Tax ID 3418906122. We provide massage, SPA, wellness, educational and informational services.

2. Data we collect

Online booking data:

Full name — to identify the booking

Phone number and/or email — for booking confirmation and reminders

Preferred date and time of the session

Selected service type

Technical data:

IP address and browser data — for correct website operation

Cookies and similar technologies — for preferences and analytics

Mailing list data (with consent):

Email address to receive promotions, news and service reminders

3. Purpose and legal basis

Accepting and confirming online bookings — performance of contract

Sending booking reminders — legitimate interest

Sending marketing emails — your consent (unsubscribe at any time)

Improving the website and services — legitimate interest

Compliance with Ukrainian law

4. Cookies

The website uses the following cookie categories:

Essential — required for the booking form and navigation to function.

Analytical — help us understand how visitors interact with the site.

Marketing — used for relevant advertising where applicable.

You can manage cookies via your browser settings or the cookie banner shown on your first visit. Disabling essential cookies may affect the booking form.

5. Mailing lists

By subscribing to our newsletter or providing your email during booking, you consent to receive informational and marketing messages. You may unsubscribe at any time via the link in the email or by contacting us directly. We do not share email addresses with third parties.

6. Third-party transfers

We do not sell personal data. Data may be shared with:

Booking and CRM services — to operate the online booking system

Payment processors — solely to process payments

Email service providers — solely to send confirmations and newsletters

Government authorities — as required by Ukrainian law

7. Data retention

Booking data is retained for 3 years after the last visit or until consent is withdrawn. Mailing list data is retained until unsubscription.

8. Security

We apply SSL encryption, restricted data access and other technical security measures.

9. Your rights

Access to your personal data

Correction of inaccurate data

Erasure ("right to be forgotten")

Restriction of processing

Withdrawal of consent to mailing at any time

To exercise your rights, please use the contact form on the website.

10. Changes to this Policy

The current version is always available at pandorra-massage.com/en/policy-privacy. We will notify you of significant changes via the website or email.